FAQs – AG Jeans UK

What types of products does AG offer?
AG offers premium denim, including jeans, shorts, and casual pants, designed for style, comfort, and a flattering fit.

How do I find the right size?
Each product page includes a detailed size chart. Measure your waist, hips, and inseam, and compare with the chart. If you are between sizes, consider sizing up for a comfortable fit.

Can I return or exchange my order?
Yes, returns and exchanges are accepted within 30 days of receipt. Items must be unworn, unwashed, and in their original packaging with all tags attached. Visit our Returns page for detailed instructions.

How long does shipping take in the UK?
Standard shipping usually takes 3–5 business days. Express shipping options are available at checkout for faster delivery.

Do you ship internationally?
Yes, we ship to selected international destinations. Shipping costs and delivery times vary by country. Check the shipping options at checkout for details.

Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email to monitor your delivery status.

Are AG products authentic?
Absolutely. All items sold on our site are 100% genuine AG Jeans products.

What payment methods are accepted?
We accept major credit and debit cards, PayPal, and other secure payment methods at checkout.

How do I care for my AG jeans or shorts?
Care instructions are provided on each product page and on the garment label. Most denim can be machine washed inside out in cold water and air-dried for best results.

Who can I contact for help?
Our customer service team is happy to assist with any questions. You can reach us at [email protected].